Returns & Refund Policy | HypeSNK

Returns & Refund Policy

ENJOY MOBILE LIMITED
Room 06, 13A/F South Tower World Finance Center,
Harbour City, 17 CANTON ROAD, Tsim Sha Tsui, Hong Kong
Email: support@hypesnk.shop
Website: https://hypesnk.shop

Overview

At HypeSNK, we aim to ensure your satisfaction with every purchase. This Returns & Refund Policy outlines how you can return products and under what conditions refunds apply.

30-Day Free Returns

We offer a 30-day free return policy from the date of delivery for eligible products. To qualify for a return:

  • The item must be unused, unworn, and in original condition.
  • Original packaging, tags, and accessories must be intact.
  • You must provide proof of purchase (order number or receipt).

Exceptions

We reserve the right to refuse returns or provide only partial refunds if:

  • The item is damaged, worn, or shows signs of use.
  • Parts of the product (like tags or accessories) are missing.
  • The return request is made after the 30-day window without prior approval.

How to Initiate a Return

  • Email us at support@hypesnk.shop with your order number and reason for return.
  • Wait for our confirmation and return instructions before shipping the item back.

Refund Process

Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be processed within 7–14 business days to your original payment method. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement, exchange, or refund as appropriate.

Contact Us

If you have questions about our returns and refund process, please contact our team at support@hypesnk.shop. We are here to help ensure your satisfaction!

✅ By purchasing from HypeSNK, you agree to this Returns & Refund Policy.