Cancellation Policy
ENJOY MOBILE LIMITED
Room 06, 13A/F South Tower World Finance Center,
Harbour City, 17 CANTON ROAD, Tsim Sha Tsui, Hong Kong
Email: support@hypesnk.shop
Website: https://hypesnk.shop
Overview
We understand that sometimes plans change. This Cancellation Policy explains how you can cancel your order and under what conditions cancellations are accepted.
Eligibility for Cancellation
You may cancel your order free of charge if it has not yet been processed or shipped. Please contact us as soon as possible to request cancellation, ideally within 12 hours of placing your order.
How to Cancel
- Email us at support@hypesnk.shop with your order number and cancellation request.
- Include your full name and the email used for the order to help us locate it quickly.
Limitations and Exceptions
We cannot guarantee cancellations once an order has been processed, authenticated, or shipped. Limited edition and special release items are often processed quickly, so prompt communication is essential.
Refunds for Cancelled Orders
If your cancellation is approved, we will issue a full refund to your original payment method within 7–14 business days. Refund processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions about cancellations, please reach out to our support team at support@hypesnk.shop. We are here to assist you.
✅ By placing an order on HypeSNK, you acknowledge and agree to this Cancellation Policy.
